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Returns within the European Union
The European law states that when an order is being returned, it is mandatory for the company to refund the product price and shipping costs charged for the original shipment. Meaning: one shipping fee is paid by us.
Standard Shipping: If you placed an order using "standard shipping" and you want to return it, you will be refunded the product price and initial shipping costs. However, the return shipping costs will be paid by you.
Free Shipping: If you placed an order using "free shipping" and you want to return it, you will be refunded the product price, but since we paid for the initial shipping, you will pay for the return.
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Please also bear in mind that shipping goods back and forth generates greenhouse gases that are accelerating climate change. We encourage you to choose your items carefully to avoid unnecessary return shipments.
You have to pay for return shipping if you want to exchange your product for another size or the package is returned because it has not been picked up at the post office.